Frequently Asked Questions:
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A pooper scooper service is a professional service that comes to your home to clean up dog waste from your garden, or outdoor spaces. We deal with the mess, so you don't have to!
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It’s simple! We send one of our Pooper Scooper Pro’s to your property on the scheduled day. They will carefully collect all dog waste, bag it, and remove it from your garden. After the job is done, you can enjoy a spotless garden without lifting a finger.
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Cleaning up dog waste can be time-consuming, unpleasant and difficult! Our service saves you time, keeps your garden clean, and ensures your outdoor spaces are sanitary. Plus, regular clean-ups can help prevent the spread of bacteria and parasites.
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Absolutely! While you could clean up your garden yourself, our service saves you valuable time that could be spent doing things you enjoy. Plus, we take care of the dirty work, making sure your garden stays hygienic and free from the health risks associated with pet waste. It’s a small investment for peace of mind and a cleaner environment. Check out our reviews to see the benefits customers are raving about!
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The frequency depends on your needs! We offer one-time cleanings as well as twice-weekly, weekly, bi-weekly, or monthly service options. If you have multiple dogs or a large garden, we recommend more frequent clean-ups.
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Hiring a pooper scooper service helps keep your garden clean and safe, saving you time and effort. It's also great for your health and the health of your pets, as dog waste can harbour harmful bacteria and parasites.
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Booking is easy! Simply visit our Sign Up page on the website or give us a call. We’ll schedule a convenient time for your Pooper Scooper Pro to visit your home.
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Once you are happy with the quote provided we will securely get you set up with a direct debit payment.
Payment is made before the Pooper Scooper Pro comes that week.
Payments are processed securely, and invoices will be sent to you via email after each service. -
We specialize in dog waste removal. If you have other pets, please let us know, and we can discuss specific needs for cleaning up after them.
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In the case of light rain, our Pooper Scooper Pro will still arrive and clean your garden. However, if there are heavy storms or unsafe conditions, we will reschedule your appointment for another time that works for you.
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We absolutely love working with dogs! However, for the safety of our team, we kindly ask that if your dog has a history of aggression, please keep them indoors during the cleaning. If your dog shows signs of aggression toward our staff, we may need to ask you to bring them inside or, in some cases, remove your home from our service route. Your pet’s well-being and the safety of our team are our top priorities.
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No, you don't need to be home! As long as we have access to your garden, we can complete the job. You can leave us instructions on gate codes, or if you would like, we can arrange key pick-up or drop-off.
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Yes, we offer commercial and public property waste removal services. This can include parks, dog parks, schools, or any business that needs to maintain a clean and sanitary environment for pets and their owners.
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We dispose of all dog waste in your usual bin, double bagged to ensure no smell or leaks.
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Yes, we can clean up dog waste from a variety of locations, including under decks, in bushes, and other hard-to-reach spots. If you have specific challenges on your property, just let us know so we can accommodate them.
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We currently serve around the Lea Valley area, from Hertford to Waltham Cross, from Cuffley to Nazeing. If you're unsure whether we cover your area, please contact us and we’ll confirm if we can help.
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No problem! We understand that life happens. If you need to cancel or reschedule, try to let us know 24 hours in advance, and we’ll happily make the change without any extra charge.
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Our pricing varies depending on the size of your yard, the number of dogs, and how often you need service. Please get a Free Quote or contact us for a custom quote based on your needs.
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We offer seasonal promotions, package deals, and discounts for recurring customers. Check our website for current offers or sign up for our newsletter to stay informed about special deals!
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If dog waste is left unattended, it can build up quickly, leading to unpleasant odours, unsightly piles, and potentially hazardous conditions. Over time, dog waste can attract pests, spread bacteria, and create unsanitary environments for both humans and pets. Regular clean-ups are essential for a healthy, safe yard.
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Yes! We take great care in using eco-friendly practices to ensure that both your pets and the environment are protected. Our scoopers are trained to handle the task safely and with respect for your yard and pets.
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No, there is no contract required! We offer flexible, no-commitment service. You can choose to use our pooper scooper service as often as you like, and you're free to cancel or change your schedule at any time. We believe in providing hassle-free, on-demand service that works for you.